Offering views of Charlestown Harbour, the 3-star smoke-free Pier House Hotel Charlestown is situated in the historical district of Charlestown, just 1.5 km from the Pinetum Park and Pine Lodge Gardens. A lounge bar as well as a sun deck and a shared lounge can be enjoyed at this premier hotel, boasting the setting only steps away from Charlestown Shipwreck Centre Museum.
The picturesque location will easily bring you to Charlestown Harbour, located approximately 5 minutes' walk away, and to the Eden Project, which is also nearly 10 minutes away by car. The city centre of Charlestown can be reached in 5 minutes on foot. There is Wheal Martyn Museum within 6 km of the Pier House. St Austell Hospital bus stop is in the vicinity of the hotel.
Some rooms provide a mini-fridge-bar and tea/coffee making equipment as well as a flat-screen TV with satellite channels to help you enjoy your stay. Guests can use a separate toilet and a shower, along with hair dryers and towels.
The restaurant is open daily for breakfast. The Pier House Charlestown features an à la carte restaurant, offering local cuisine. The traditional bar is also available. The bar area includes a lounge. The Pier House Restaurant is located next to this accommodation and serves British dishes, 50 metres away.
The comfortable 5-star Town Hall Hotel - Shoreditch London, located only 0.6 km from London Buddhist Centre and a mere 450 metres from Bethnal Green underground station, offers a banquet hall ideal…
Providing 285 rooms, the 4-star Crowne Plaza London Ealing By Ihg Hotel is nestled 7 km from River Brent. The hotel offers Wi-Fi in public areas and a car park on site.
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9.1
Superb
Based on 656 reviews
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Facilities
Internet access
Wi-Fi
Parking
Parking
Sports & entertainments
Golf course
Services
24-hour security
Pet amenities available
Room service
Housekeeping
Welcome drink
Eating places
Restaurant
Bar/ Lounge area
Kitchen features
Electric kettle
Children facilities
Children's menu
Leisure facilities
Beach access
Sun terrace
Leisure/ TV room
Room features
Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Bathroom features
Free toiletries
Devices
Flat-screen TV
Decor
Carpeted floor
General facilities
No smoking on site
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Pets
No pets allowed
9.1
Superb
Based on 656 reviews
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Location
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Attractions
Great restaurants
Transportation
Local attractions
All Saints' Church
4729 km
Pentewan Cycle Hire
4777 km
Eden Project
3.3 km
Airports
Newquay
29 km
9.1
Superb
Based on 656 reviews
Read reviews
Rooms & Availability
Some rooms provide a mini-fridge-bar and tea/coffee making equipment as well as a flat-screen TV with satellite channels to help you enjoy your stay. Guests can use a separate toilet and a shower, along with hair dryers and towels.
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9.1
Superb
Based on 656 reviews
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Donald
2024-04-10
8/10
My room was immaculate and inviting with a mini bar, central heating, and an iron. All of the staff were incredibly nice, exceptional. The hotel was in a marvellous location, on the harbour overlooking the sea.
Katie
2024-02-28
7/10
It has both accommodating and incredibly nice staff.
Joan
2024-02-25
5/10
The room was new-fashioned and compact, included with the kitchen, hot tub, as example. The hotel's location was stunning, just next door to views out to sea, the other proper restaurants in Charlestown and the old port.
There were a bit small beds.
Geoffrey
2024-02-07
8/10
The location is super and the staff are kind. Furthermore, it is 3 km from the touristic places like Genting Casino Blackpool.
Harold
2024-02-02
7/10
A beautiful and charming place to stay with a lovely bar. Exceptionally comfortable room with a bathtub, brilliant location right at the seafront. Variety of options, gorgeous food.
Ethel
2024-02-01
8/10
The location was great and brilliant, we enjoyed it.
Bill
2024-01-29
9/10
The staff members were incredibly nice and exceptional. The location of the hotel was marvellous, in the pub next door. Plus, it was close enough to Charlestown Harbour.
Victor
2024-01-26
7/10
The location was amazing - near restaurants nearby, St Austell railway station and magnificent views. I tried some drinks at gastropub Mercat Bar, located 5 minutes walk away. My room with a bathtub and a shower or at least a shower-head was perfectly clean.
Bernard
2024-01-26
9/10
Modern and immaculate room, with coffee/tea making facilities, flat-screen TV, and a radio. Easy to get to, marvellous location so close to famous Charlestown harbour, restaurant and bar and the old port of Charlestown.
Archibald
2024-01-23
9/10
The units are fabulous, inviting. The bathroom looks best. Stunning location in pubs, you can walk everywhere.
Tom
2024-01-20
8/10
The location is exceptional and awesome, next to the harbour great. The room is bright and reasonably spacious with view over the harbour, everything is high quality.
William
2024-01-09
7/10
We truly enjoyed rooms with a bathtub. The excellent service and the attention to detail! Moreover, we could park the car nearby. The location was great and brilliant for first time visitors to St Austell.
Joe
2024-01-05
9/10
The room was really modern and bright when upgraded with the kitchen, a shower, a bathtub. The hotel's location was awesome next to the shore.
Paul
2023-12-29
7/10
It is always wonderful place to stay. It includes great restaurant for breakfast & dinner. The hotel provides an excellent service. Happy to have a bar in the reception. Would come there again, I greatly enjoyed the stay.
Patrick
2023-12-26
8/10
The staff were all accommodating and the breakfast was great with meat and scrambled eggs, for instance. The hotel was in an amazing location just next door to the restaurant as fully booked, as was all the restaurants in the harbour area, the very quaint harbour and The Eden Project and The Lost Gardens of Heligan.
Darren
2023-12-17
8/10
The location is brilliant and awesome, at a walking distance from Atishoo Gallery. The airport is 30 km away, easy to get to. It has spacious rooms with a bathtub as well as stunning view to feel comfortable.
Gordon
2023-12-17
5/10
The rooms were immaculately clean and compact with wonderful views, a bathtub plus harbour view as described. Its location was stunning, right by all the restaurants in the harbour area and the sea, location. Also, North Shore was 2 km away from the hotel.
Even though we agreed to pay gbp 7 per 24 hours to access the net, Wi-Fi was very poor.
Adam
2023-12-16
7/10
The hotel provided excellent prices. The offered breakfast was great and included a lot of options. My room was really modern with a stunning view and a shower, liked it.
Mike
2023-12-15
7/10
We had wonderful, fabulous room, appreciated the location, it was stunning right on harbour front. The food choices were gorgeous.
Craig
2023-12-14
7/10
Absolutely charming place, free parking, kind staff. Overall stunning and super location not far from the sea front, restaurants/bars, and taxi. Comfy and absolutely gorgeous room overall, with a bathtub.
Humphrey
2023-12-09
8/10
The total stay was fantastic with an extra night luckily staying again this weekend. Pleasant staff, they helped us a lot. Enjoyed our immaculate room with wonderful views. The location was stunning - walking distance to everywhere we wanted to go.
Ian
2023-11-27
9/10
Marvellous location with free parking for guests. Proximity to the airport, just 30 km.
Jimmy
2023-10-29
7/10
Every time in St Austell, I choose this place. Everything is high quality, greatly enjoyed my time here. It has awesome, stunning setting, right by the restaurant as fully booked, as was all the restaurants in the harbour area, The Eden Project and The Lost Gardens of Heligan and preserved harbour and views out to sea.
Nigel
2023-10-04
8/10
Great and stunning setting in the beautiful area, just next door to the historical harbour of Charlestown and harbour front. Quite close to Atishoo Gallery.
Graeme
2023-09-30
7/10
We greatly enjoyed modern rooms with wonderful views and the staff were absolutely kind. The hotel provided us with central heating, coffee/tea makers, and multi-channel TV.
Henry
2023-09-15
7/10
Extremely clean building, marvellous location close enough to the harbor, and the lively sea.
Anne
2023-09-06
7/10
Stunning and pleasant location with parking nearby. Very easy to get from Newquay airport, just 30 km. What an enthusiastic staff!
Geoffrey
2023-08-31
8/10
Family room with harbour view, a shower, for example. A lot of gorgeous food at breakfast time. Stunning and super location really close to bars and restaurants, a historic port and The Pier House, could not be better. Informative staff throughout.
William
2023-08-30
7/10
We thoroughly enjoyed staying in this hotel, it was well-run and excellent quality. The setting was amazing, just off the restaurant, The Eden Project and bars. The breakfast offered a great selection of brilliant meals.
Didn't like the staff, some of them were not so helpful.
Michael
2023-08-24
8/10
Kind informative staff, brilliant location right next to beaches. Also - not far from the historical harbour of Charlestown, beautiful surroundings and The Eden Project and The Lost Gardens of Heligan. Excellent service, parking nearby. A bar in the reception, convenient.
Tom
2023-08-01
7/10
The room was new-fashioned and immaculate, complete with view over the harbour as well as good shower. The staff was accommodating plus the location was great.
Norman
2023-07-22
7/10
The location was marvellous for walking around a historical museum. Further, it was right by The Eden Project and The Lost Gardens of Heligan as well as all the restaurants in the harbour area.
Alice
2023-07-18
7/10
Incredibly beautiful and absolutely charming place to stay with fresh food. Great and kind staff with great local knowledge.
David
2023-06-20
9/10
The place was picturesque and spotless. The staff was absolutely kind and exceptional. It was in a great and stunning location around 4-6 minutes away by foot from Atishoo Gallery. The hotel itself was in a beautiful area, not far from The Eden Project, restaurant and bar and the harbour and the lively sea.
Adrian
2023-06-10
8/10
It's brilliant place for sightseeing and exploring St Austell. The hotel offers a great breakfast with meat and scrambled eggs, as for instance. Plus, the location is brilliant, minutes from a historical museum.
Peter
2023-06-06
6/10
The setting was stunning, close to the restaurant as fully booked, as was all the restaurants in the harbour area, and a brewery. Our room was immaculate and modern with the view. Excellent service, although a few employees were not very helpful.
There were pretty small beds.
John
2023-05-22
8/10
We ate at a great restaurant for breakfast & dinner. We enjoyed the best bathroom here.
Olivia
2023-05-18
9/10
Super location - just a walk down to everywhere we needed. Went to Rashleigh Arms for drink or two, set at a medium distance from the hotel.
Harry
2023-05-17
8/10
I stayed for 1 night here and had a such great time. The location turned out to be stunning. I had quick bite at Holmbush Fishbar, it was nearby.
Edward
2023-05-15
9/10
The place was perfect and spotless. The staff was pleasant providing the information. The rooms were bright, fabulous and with air con a bonus. The food was fantastic and there were plenty of dishes in the menu. The location of the hotel was marvellous, close to everything. It was also next to the pier house after 2 yearsl, the other proper restaurants and the establishment.
Frank
2023-05-13
8/10
I greatly enjoyed brilliant location, adjacent to the hill, beautiful surroundings, and The Eden Project and The Lost Gardens of Heligan. A historical museum was also easy to reach. A great selection of food for breakfast, everything was excellent.
William
2023-05-09
6/10
New-fashioned, neat rooms with harbour view, a bathtub plus a shower, marvellous position.
Beds were pretty small.
Chris
2023-04-29
7/10
It has stunning location to see Charlestown Harbour. Btw, it's set in the beautiful area.
Jamie
2023-04-29
8/10
New-fashioned superior king room with hot tub, a bathtub and great view.
Les
2023-04-27
7/10
The stay here was superb for a single night rather than a longer stay. The location was pleasant to the sea & harbour. Besides, we were very close to the old port and all the restaurants.
Graham
2023-04-25
7/10
Exceptionally comfortable beds & spotless rooms. Lovely views of the historic harbour and out to sea all around.
Gerald
2023-04-10
7/10
Really modern units with harbour view, a bathtub, as for instance, incredibly nice employees. The location brilliant and awesome right on the seafront.
Alexander
2023-03-27
8/10
The hotel offers spotless and compact rooms with lower bedroom, a stunning view and wonderful views. They serve great breakfasts for all tastes with meat and scrambled eggs, as for instance.
Herbert
2023-03-24
9/10
Liked our room that was kept really clean and available with a shower, the cleanliness of the restaurant and a superb view.
William
2023-03-11
6/10
The location was super for walking around Charlestown Harbour. All of the staff was great and kind and attentive to guests.
The hotel staff was dirty.
Sam
2023-02-17
5/10
The location is stunning, 3 km from St Austell Town Museum. Polite and welcoming staff as one would expect. The room is fabulous with a shower, harbour view, hot tub.
The bathrooms are extremely small.
Glenn
2023-02-15
9/10
It was based in lovely building in a brilliant location, to the SW coastal footpath. The room was spotless and bright, with harbour view, a bathtub plus a shower, slept really well.
Cyril
2023-02-10
8/10
We had a family room with a view to street. The vibe here was family. We had a bar in the reception.
Clare
2022-12-22
9/10
Units with modern touches. Brilliant location, walking distance to everywhere.
Dennis
2022-12-03
9/10
Rooms and food are very good, I enjoyed exceptionally comfortable bed. In love with perfectly clean rooms of this fabulous hotel. The location is brilliant, 5 minutes' walk to Charlestown Harbour. It is in a local area. Thank you for a great stay.
Alice
2022-12-01
9/10
Incredible location for visiting bars and pubs. Nearby The Winestore - great place to chill out.
Gordon
2022-11-06
9/10
This place is cute and the staff are courteous. It offers excellent prices. The restaurant is excellent, serves excellent dishes.
Ian
2022-11-05
7/10
The staff were courteous and kind and created a family vibe. The location was best possible right on the seafront, an easy walk to Charlestown Harbour.
John
2022-11-03
7/10
Every detail there was great. The food was local, had lots of options. Really enjoyed our great stay there a lot.
Elizabeth
2022-10-25
8/10
The rooms of our place were spotless with a bathtub.
Marie
2022-10-24
5/10
Spotless and immaculate rooms, exceptionally comfortable bed. Stunning location, 2 km from city centre.
Not so helpful staff!
Albert
2022-10-24
9/10
The staff was courteous on arrival and throughout the stay. The restaurant here was great for breakfast & dinner, we both ordered excellent dishes. The view was lovely of the historic harbour and out to sea.
Bryan
2022-10-19
8/10
The location was pleasant and exceptional, and we could reach Atishoo Gallery by walking. Plenty of food for breakfast, it was brilliant.
Joe
2022-10-18
8/10
Central heating, coffee/tea making facilities and television available in the family room. Spotless private bathroom. Marvellous location on the harbour with lovely views. Excellant service and great value.
Margaret
2022-10-18
9/10
Family ambience in the hotel, brilliant and exceptional location. It has great staff and boasts lovely views of street. Lovely bed in the family room, plus central heating, coffee/tea making facilities and television.
Percy
2022-10-15
9/10
Marvellous location right on harbour front, good for visiting St Austell. Adjacent to local sightseeing, and the harbour side.
Danny
2022-10-09
8/10
My family and I liked being there. My room with modern touches was bright and fabulous with exceptionally comfortable beds. Location: the hotel was just next door to The Eden Project as well as a Michelin star restaurant.
Edward
2022-09-26
9/10
The unit we got was spotless with view over the harbour, a shower and modern Touches. The location was marvellous, close to the sea, convenient to go everywhere.
Simon
2022-09-08
8/10
Well-maintained and modest accommodation with exceptional setting really close to the very quaint harbour, sea. Excellent service, family atmosphere.
Richard
2022-07-22
9/10
We loved staff and location.
Paul
2022-07-09
8/10
Pleasant and clean place, glorious view to sea and harbour.
David
2022-05-03
5/10
I had 1 night in St Austell, spending the time here really good. The room I booked was kept really clean and available with hot tub, stunning view, for instance. The hotel of choice in St Austell.
Well, the views were miserable here.
Tom
2022-03-15
8/10
Thanks for a really great stay in room 26. The setting is marvellous and brilliant, not far from the harbour in Charleston, the Eden Project and St Austell railway station.
Jack
2022-02-24
9/10
Immaculately clean and truly exceptional accom with brilliant location near to the harbour side, the seafront.
Peter
2021-12-28
8/10
It was fairly clean, the staff was very pleasant, plus the service was excellent!
Alfred
2021-12-22
8/10
I enjoyed the place, it was clean & the staff were polite.
William
2021-12-14
9/10
The property was in the easy location and reasonably priced. Got continental breakfast with meat, scrambled eggs, the salmon. I enjoyed the room, it was light and had proper lighting. Personable staff made the experience here awesome.
John
2021-12-12
9/10
Everything met the criteria, I would definitely go again. The staff were exceptional, the breakfast was gorgeous.
Judy
2021-11-12
5/10
We liked almost every detail: prime location, terrific staff.
Not so good views from the window.
Ed
2021-10-31
9/10
Everything was fantastic, efficient stuff, spectacular location near to the harbour, the old port. Bright units with wonderful views. Besides, we parked the car nearby.
Louis
2021-09-29
9/10
all good - i truly enjoyed my stay - food was superb and my bed was spacious. staff was amazingly nice as usual.
John
2021-09-27
9/10
I loved it, high quality place.
Chris
2021-06-26
9/10
The location of the hotel was super central. It was also a short walk to a historical museum. I booked a room with a nice bed, Wi-Fi, climate control and coffee. I liked continental breakfast, the food was GREAT.
Wally
2021-06-10
8/10
Every detail about this lovely hotel was pleasant, including staff and location. Very comfy bedrooms and a superb bathroom. It was cosy and the beds were super comfortable here. Late check out too. A fantastic stay during our weekend.
Shaun
2021-05-11
9/10
Wonderfully friendly staff, really comfy bed and super location.
John
2021-05-04
9/10
The decor was contemporary, staff was so polite, and the place was really clean. Lots of pretty good food for English breakfast. I loved the just splendid view. Fab location to pinetum park and pine lodge gardens.
Ben
2020-12-03
9/10
Large rooms, great location. Delightful view from our window. It had a nice restaurant...
Frank
2020-11-04
7/10
The gorgeous place to stay in St Austell. Set within 15 minutes' walk of the bus stop. Outstanding view from the room.
Robin
2020-08-25
9/10
Everything was GOOD in this hotel, including staff and food. We booked double room and enjoyed it. Being right by Wreckers was nice, we had dinner there. Would definitely recommend this property to all.
John
2020-03-15
8/10
the hotel was placed within 25 km of the airport. decent base for a holiday in st austell! we went to the longstore for dinner, it was only 100 metres away and we were satisfied.
Martyn
2020-03-11
9/10
The Galley is a few steps away from the hotel. Duporth beach is next door: )
