The 4-star The Old Custom House Hotel Padstow boasts positioning just near the National Lobster Hatchery, offering 25 rooms with unique views of the surroundings. Located just 350 m from Padstow Museum, the hotel overlooks the city and invites guests to have a drink at an oyster bar.
The intimate hotel is nestled only a 5-minute walk from the Portside Gallery and steps away from Padstow Fine Art. At the Old Custom House Padstow you'll be 1.7 km from Brea Beach. Nature lovers will appreciate the proximity to Celtic Sea, which is about 5 minutes' walk away. This accommodation is within 6 km of the weather Camel Creek Adventure Park. Padstow Terminus bus stop is at a distance of just a few steps from the smoke-free hotel.
Comprising a storage space, the rooms at The Old Custom House Hotel are equipped with complimentary Wi-Fi and a flat-screen TV. They have a contemporary interior.
This property offers an award-winning full English breakfast. A variety of British dishes are available at the à la carte restaurant, which has ocean views. The stylish bar is also available. The bar area includes a lounge and a pub. The seafood restaurant The Seafood Restaurant lies 150 metres from the Old Custom House.
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8.5
Fabulous
Based on 1249 reviews
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Facilities
Internet access
Free Wi-Fi in rooms
Parking
Parking
Services
Security
Barber shop
Pet amenities available
Welcome drink
Eating places
Restaurant
Bar/ Lounge area
Special diet menus
Kitchen features
Electric kettle
Dryer
Children facilities
Adults only
Children's menu
Room features
Heating
Tea and coffee facilities
Ironing facilities
Bathroom features
Washing machine
Free toiletries
Devices
Flat-screen TV
CD player
AM/FM alarm clock
Decor
Carpeted floor
General facilities
No smoking on site
Smoke detectors
Fire extinguishers
Key access
Pets
No pets allowed
8.5
Fabulous
Based on 1249 reviews
Read reviews
Location
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Attractions
Great restaurants
Transportation
Airports
Newquay
18 km
8.5
Fabulous
Based on 1249 reviews
Read reviews
Rooms & Availability
Comprising a storage space, the rooms at The Old Custom House Hotel are equipped with complimentary Wi-Fi and a flat-screen TV. They have a contemporary interior.
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8.5
Fabulous
Based on 1249 reviews
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Reviews
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Stella
2024-05-10
8/10
The room was freshly decorated & stylish together with comfortable settee, nice bathroom and fresh towels. The breakfast was fantastic with beautifully cooked, a bottle of wine for 30 pounds, good coffee and the restaurant food was delicious.
Jim
2024-04-30
7/10
A standard queen room with a lovely view of harbor, I had requested this in advance. The location was great yet it was not too far from downtown area, just 5 minutes by foot.
Tim
2024-04-27
7/10
It has outstandingly accommodating and accommodating employees. The breakfast has delicious and great options: breads, cereal, pastries, and fruit.
Jeremy
2024-04-15
7/10
The breakfast was superb and delicious, had a great selection of options. I took an a nice size and extremely pleasant room with a view of the harbour, biscuits and bedroom. The hotel was nicely appointed and great value and in a central location.
Raymond
2024-04-12
9/10
It was in a central setting on the Padstow harbor. Furthermore, it was relatively near New Town.
Gavin
2024-03-25
7/10
I ate at a lovely restaurant for breakfast. There was a clean bathroom with a walk-in shower and a shower.
David
2024-03-04
9/10
Slices of fresh bread, cereals, pastries, and fruit served in the morning. Brand-new rooms with a harbour view, great views and a large window, excellent and beautiful location.
Noel
2024-03-03
8/10
The breakfast was delicious and incredible with a good choice of food, including fresh bread, cereal, pastries, and fruit.
Olivia
2024-01-27
7/10
The venue is spotlessly clean, the staff is very amiable and incredibly helpful. The absolutely superb breakfast offers good food: fresh bread, cereals, pastries, and fruit. The location is excellent and unbeatable, as the hotel is based in the restaurant at 8am on a Sunday morning. Furthermore, it's short walk to a very clean and comfortable ocean, the centre, and next doors beer garden.
Gertrude
2024-01-16
7/10
Pleasant and perfect hotel with amazingly nice staff on behalf of this member of staff, enjoyed our staying. The location was great, directly above the attached pub, it's a plus.
Joshua
2024-01-07
9/10
Exceptionally clean and intimate place, reasonably good and delicious breakfast with lots of options. A decent size and en suite rooms, pleasant views of the harbor.
Patricia
2024-01-03
8/10
The staff are flexible, the rooms are extremely pleasant and newly decorated.
Paul
2023-12-29
8/10
The breakfast was delicious and incredible with view over harbour, we thoroughly enjoyed it.
James
2023-12-28
9/10
Exceptional staff, good services, and amazing location so close to all the restaurants and bars, trendy Padstow and padstow port. Continental breakfast, newly furnished room with coffee as well as a king-sized bed. The breakfast with view to die for.
David
2023-12-15
7/10
Perfect and beautiful location just close to Padstow Museum. Absolutely superb and delicious breakfasts with bread, cereal, pastries, and fruit.
Percy
2023-12-14
9/10
Very nice area, central location just off all the cafes, the harbour side and the harbour and main car park. A nice size and extremely pleasant units with disposable coffee cups, a massive bed and wonderful view.
Peter
2023-12-01
8/10
The room was freshly decorated with a great view of the quay, everything was perfect.
Malcolm
2023-11-25
9/10
Intimate exceptionally clean property, it has extremely friendly staff on behalf of this member of staff. The rooms are decent sized, stylish, and come with a coffee maker, a hair dryer, and a lounge.
Joanna
2023-11-23
7/10
The location is perfect, in the centre of padstow. The staff are exceptionally helpful and caring. Absolutely superb breakfast with a lovely view to look out on, thanks a lot.
Henry
2023-11-11
7/10
The room was newly furnished and equipped with big comfy bed, good view plus disposable coffee cups as described.
James
2023-11-06
9/10
Absolutely fantastic place with free Wi-Fi and attached restaurant. Reasonably large and en suite room overlooking the sea.
Timothy
2023-11-02
7/10
Superfriendly staff on behalf of this member of staff, great-sized rooms. Wonderful views of the harbor and very useful facilities. Marvellous stunning location, in centre of town.
Victoria
2023-10-30
5/10
The breakfast had lots of options: slices of fresh bread, cereals, pastries, and fruit. Our nicely furnished room had a coffee/tea maker and a lounge.
The hotel staff was very busy.
Ben
2023-10-14
9/10
Had really nice stay for the one night with amiable staff and marvellous location in the next door establishment who seemed to be short staffed. The breakfast had lots of options and included fresh bread, cereal, pastries, and fruit.
A.
2023-10-11
7/10
We enjoyed this fantastic hotel with very pleasant stuff on behalf of this member of staff.
Ashley
2023-10-01
9/10
I thoroughly enjoyed configuration of the standard queen room. The location was central, stunning set perfectly within walking distance to everything. And it was also adjacent to the harbour, hustle bustle of Padstow, pub or breakfast coffee and centre of town.
Dennis
2023-09-22
9/10
Its location was excellent and absolutely perfect, within walking distance of everything, and in a very nice area.
Hector
2023-09-03
9/10
Stylish rooms with a comfortable decor, exceptionally comfortable beds with hypoallergenic pillows.
Stephen
2023-08-25
9/10
Got the same double room booked online, thoroughly enjoyed that, and the staff were extremely friendly people on behalf of this member of staff. The beds were nice, view to the village was pleasant.
Peter
2023-08-21
9/10
The breakfast was incredible with great marmalade, fresh fruit and good coffee, no complains at all. Stunning very central location short walk to town centre, the restaurant at 8am and sea front.
Andrew
2023-08-04
7/10
It is a fantastic hotel with lovely view to the village.
David
2023-08-02
7/10
Fantastic, fairly clean place with incredibly nice and very pleasant staff on behalf of this member of staff. Plenty of food at breakfast, such as bread, cereals, pastries and fruit. Location - stunning, right by local restaurants, and comfortable ocean. Again, not far from National Lobster Hatchery.
John
2023-07-14
9/10
Had delicious and incredible breakfasts for vegans.
Ian
2023-07-02
9/10
Generally good service with parking on-site.
Kyle
2023-06-30
7/10
Great relaxing place with active staff. Well-organised and well stocked room with harbour view. Reasonably priced parking and delicious and absolutely fantastic breakfast for vegans.
Margaret
2023-06-17
7/10
The place was exceptionally clean and intimate, had extremely friendly staff with great service. A double room with a pleasant view to the village, had requested this in advance. The location was central, marvellous in the town overlooking the harbour. I ate at the attached restaurant near the hotel.
Simon
2023-06-10
9/10
Unbeatable, amazing location in Padstow, very close to pub or breakfast coffee, the harbour close to all the shops, cafes, galleries and restaurants and TOCH adjacent to large car park. Besides, easy to get to Padstow Museum. Very impressed with king room and extremely friendly staff on behalf of this member of staff. Slices of fresh bread, cereals, pastries and fruit for breakfast.
Alistair
2023-06-10
9/10
The room was well-organised and well stocked and since it had hypoallergenic pillows I slept like a baby. Its marvellous, central location was a plus.
Charlie
2023-06-03
8/10
Central location, at a short distance from cycle trail. A nice size and extremely pleasant room with complementary tea, a nice window, and a lounge area for a really good stay.
Martin
2023-05-31
9/10
Newly remodelled twin room, very big beds. Excellent and unbeatable location down to the harbour.
Mark
2023-05-17
8/10
Reasonably good breakfast with individual jams. All in all stunning setting near Padstow, right on the harbour and by the carpark and a ' well known' restaurant. A lovely welcoming hotel, my first choice in Padstow.
Jane
2023-04-27
9/10
I have stayed in the twin room with coffee, complementary tea and tea/coffee.
David
2023-04-26
9/10
There were lovely sized rooms. The location was amazing - so close to a pub next doors. I often went to Cornish Pasty Company to pick up some food.
Philip
2023-04-12
7/10
Marvellous and fab location by the St Austell brewery, in the comfortable area. Fashionable and lovely sized units with a superb harbour view.
Ian
2023-04-09
7/10
Intimate and clean hotel with dedicated staff and exceptional views to the village. Delicious breakfast, airy double room. Very central location downstairs in the pub. Brilliant food in the attached restaurant in the vicinity.
Robin
2023-03-25
8/10
Having breakfast with breads, cereal, pastries and fruit was a nice bonus. The standard double room was extremely pleasant and newly renovated, perfect for my needs.
Louis
2023-03-13
8/10
Had a double room, and we loved it. The location of the hotel was fab - not too far from Padstow Harbour.
Trevor
2023-03-01
6/10
The place was fairly clean, I booked the standard queen room with sea views, everything was amazing. The room was very spacious, comfy bed. The breakfast had lots of cereal, fruit, pastries and fresh bread. Central location was a plus.
Some of the staff were not very friendly.
Reginald
2023-02-17
7/10
The location was marvellous - ease of access to Bintwo. Booked king room, had a really lovely stay for the one night.
Thomas
2023-01-13
8/10
Brilliant location for our visit to Church of st Petroc within a close distance from the hotel. And very close to the quayside in central Padstow, Padstow harbour and the centre of Padstow.
Stephen
2022-12-23
8/10
The location was unbeatable and best possible, really close to the square, the harbour and the quay. Moreover, the hotel was within access to Padstow Harbour.
James
2022-12-20
8/10
The hotel offers lots of food that was savoury. Its location is magnificent just next door to Padstow, restaurants, bars, beaches and countryside and beaches.
Margaret
2022-12-05
9/10
Had central location in center of Padstow. The rooms of our place were fashionable and freshly decorated with great view over the harbour.
Ernest
2022-11-26
7/10
Fairly clean hotel with pleasant and accommodating employees especially the receptionist. Airy standard king room with a view over the harbour. Had excellent central heating, iron/ironing board and tea/coffee making equipment.
We didn't like the bed, it was quite uncomfortable.
Mark
2022-11-19
5/10
Marvellous location right opposite the quay, easy to get anywhere. Just next door to the harbour as well as Padstow.
Cold bathroom.
Alan
2022-11-18
9/10
Pleasant hotel, immaculately clean, with attentive and dedicated staff on behalf of this member of staff. Marvellous and fab location, set perfectly within walking distance to everything.
David
2022-11-06
6/10
The food was delicious with lots of choice! Stayed at a perfect and individual room with disposable coffee cups, lovely bathroom and fresh towels.
The staff were miserable, didn't expect that coming.
Lee
2022-10-22
9/10
Spotless units with an excellant view over street.
Annie
2022-10-21
9/10
The location was best possible and awesome, within easy walking distance of cycle trail. The room was neat and bright and the bed was comfortable.
John
2022-10-21
9/10
the beds were extremely comfy and the king room itself was perfect and airy. there was a great selection of delicious meals. location: the hotel was not far from padstow and the centre.
Tony
2022-10-21
9/10
The rooms were recently refurbished and well-appointed with disposable coffee cups left from previous occupants with comfortable beds. The unbeatable and prime location was near Padstow Museum.
Marjorie
2022-10-18
8/10
We had twin room with a wonderful view, shower, as for instance.
George
2022-10-04
9/10
Brilliant and prime location, not too far from Padstow and Stepper Point Walk. Spotless and individual room with nice decor.
Matthew
2022-09-23
9/10
Very central location of this perfect central hotel was a bonus. We wanted a newly decorated and fabulous room with street view and got it.
Arthur
2022-09-20
8/10
The personnel was accommodating and flexible. The airport was 20 km away.
Malcolm
2022-09-08
8/10
Airy, fabulous unit with a superb harbour view and nice bathroom.
James
2022-08-01
7/10
The place was fairly clean and we loved queen room. The venue's position was very central. And it was just 1 km from Padstow and Stepper Point Walk.
Charles
2022-08-01
9/10
The twin room was airy with a wonderful view, a double shower, as example and the location was stunning and awesome.
Mike
2022-07-08
8/10
Spent my time lovely here, I liked the place. The location was incredible, relatively close to Padstow Museum. Honestly nothing too much trouble.
Paul
2022-04-08
7/10
It made our trip to Padstow a very nice experience. The whole place was fairly clean and the staff were accommodating.
The area was poor.
Jennifer
2022-04-02
9/10
Good amenities and food, we loved our stay in the hotel. Everything was very good as expected, even so the bathroom was tiny.
Adam
2022-03-23
8/10
Everything was really good and loved my stay there. The restaurant was lovely for the breakfast, I tried delicious dishes. It was neat and the bathroom was very new.
Anna
2022-02-03
9/10
The whole place was clean, I liked it, and had fabulous staff and location. The rooms were decent size with a view over the harbour. Totally really lovely stay in a very long time.
Ryan
2022-01-18
8/10
The whole experience was real good! Hotel was cosy and I thoroughly enjoyed the food there, it was good. Fab location, walking distance to Stein's Gift Shop. The beach nearby was lovely and the view was worth every penny. Bed was very big, I enjoyed it. Venue was neat and the service was excellent.
Tom
2022-01-03
8/10
The place was tidy, I loved its location and staff. Had a very good stay here.
John
2021-12-08
6/10
The place was quaint, neat, had perfect staff and location. I enjoyed the room, the bed was great. The hotel was located so close to the port. Plenty of food options very close to the venue.
Wi-Fi was very spotty, made me a little nervous.
John
2021-12-03
8/10
Good value, it was spotless. Breathtaking view of sea.
Herbert
2021-10-31
8/10
Room was well-appointed and had a particularly good view. Food was delicious and their restaurant was great. Fantastic customer service too. The bed was exceptionally comfortable, so we had a delightful stay.
Annie
2021-09-30
9/10
I loved the property and terrific staff and location. I was offered a room with excellent views of street. The place was very close to Padstow city centre. Also, I was 10 minutes by walk from padstow harbour.
Ellen
2021-09-07
7/10
The place was very quirky and clean enough.
William
2021-08-13
6/10
Absolutely fabulous views, comfy rooms, super location. The staff were extremely helpful people.
Unfortunately Wi-Fi was very poor.
John
2021-08-04
9/10
Pretty quiet location, so professional staff, beds were really comfortable. The breakfast was simply delicious, I loved plenty of food they served. The staff did all they can for a really enjoyable stay. Spotless place and individual service. I really used free wifi in all rooms.
Kenny
2021-07-27
7/10
Fabulous and fabulous accommodation. It's warm with lovely beds and brilliant views.
Hugh
2021-06-09
8/10
We loved the central location and how spotless the place was kept. Bfast staff always were fabulous. Complimentary drinks in the oyster in the evening. Besides, free Wi-Fi was acceptable, you can use it in the rooms...
Shaun
2021-05-08
9/10
I enjoyed it, its location and food. Nothing was much trouble for the bkfast staff, GOAT! Hotel was clean enough. Easy check-in was a bonus.
Paul
2021-05-06
8/10
I loved every detail here, including staff and food, that were beautiful. I slept so comfy in the large bed. Restaurant was average and clean.
Dudley
2020-11-25
8/10
Satisfactory breakfast, great location, loyal staff.
Kate
2020-08-12
9/10
Nice comfy base for 3 nights. Service and location were OUTSTANDING and our room overlooked the street. It took 10 minutes to reach Brea Beach on foot. Really comfortable beds. Moreover, free Wi Fi was a welcome feature.
Julie
2020-07-24
8/10
Nothing beats being in Old Custom House. Hotel was overlooking the sea, good experience. A cool bonus was nearby Salty's Cafe, that offered tea and coffee. Breakfast staff very appreciated.
George
2020-05-06
8/10
We do recommend as we loved old custom house. Super beds in the rooms.
Mark
2020-04-27
9/10
We enjoyed the staff and food and affordable rates. Dine at Bintwo, which is located within 300 metres from the hotel. It is very close to the airport❤
